New Customer Lead Form

(Form NC-LEAD)

Residential - Project Site Survey

(Form RPSS-ES.1)

***GENERAL INFO | NETWORK | EXISTING EQUIP QUESTIONS BELOW***

What is your name?

Address?

Email Address?

Best number to reach you at?

Can we text that number?

What internet service provider do they have (Xfinity, Comcast, Uverse, Cox, etc?) (Take picture of the model label)

Is customer using standard model or their own? (Take picture of model label)

Is customer using standard router or their own? (Take picture of model label)

Does the customer have extra switches or access points? (Take picture of model label)

How reliable is the internet?

How reliable is the internet at the front door, outdoor patio, basement, master bedroom?

What broadcast TV provider does the customer have (cable, satellite, antenna, cord-cutter)? (Take picture of the model label)

Make a list of the customer's existing TV & source equipment (take pictures of the model label)

***HOME THEATER & REMOTE CONTROL QUESTIONS BELOW***

Home Theater - Is the room already pre-wired? What configuration? (Take pictures)

Home Theater - Front, Center, Rears, Sides, Subwoofer - Do they want ceiling, wall or free-standing speakers? (Take pictures of intended placement)

Remote Control - Does the customer already have a universal remote? (Take pictures of the model label for hand-held and the IR/RF/IP section))

Remote Control - Are they interested in a remote or a new remote?